Planet 7 Oz

There's a saying that when someone tells you who they are that you should listen to them. That's definitely the case with Planet 7 Oz Casino. They have been showing players who they are since they opened in 2009, and the results aren't good. They have a borderline-meaningless license to operate from Cyprus, and they have a poor history when it comes to withdrawals and taking care of players.

Casino Software

The software used here is provided by Realtime Gaming. There are three ways to connect to this software, and the first is the downloadable platform. The downloadable version of the software is only available for computers that use Microsoft Windows. If you use another type of operating system, or if you just don't want to have to download anything, they have the instant play option that runs in your web browser that's compatible with Linux and Mac. There's also a mobile option that works on a wide range of tablets and smartphones, but the game selection is fairly limited.

This software isn't bad at all, but there are plenty of casinos with better reputations that have the same software that are much better choices.

Online Slot Offering

The RTG software has a pretty good selection of slots. This covers several dozen video slots and plenty of classic slots in various styles. You'll even find 3D slots in this collection, and they include many different types of features and themes. Their Real Series of slots has gotten a lot of attention over the years as well because they all include extra random progressive jackpots that you can win with a bet of any size, and there can be up to four different jackpots available in a single game. It's easy to see why this series has been popular, but their other games not in this series have done well also.

Table Games and Other Titles

While most of their games are slots, they still have a wide array of table games and other types of titles available. Roulette, craps, Baccarat and various casino poker styles are combined with a really good selection of video poker and multiple blackjack options to give players a sizable range of different things to pick from. There's also a handful of scratch card games and different types of keno with other instant win games available as well. It's clear that game selection in the general sense is not the issue with this casino.

Banking and Cashier

The banking selection here is reasonable. They offer credit cards like American Express, Visa and MasterCard as well as Skrill, Neteller and bank transfers. It's not the largest selection, but it's full of top-tier options.

With that having been said, they have an absolutely horrendous reputation when it comes to paying out to players. They've done an incredible amount of shady things that largely amount to straight-up stealing money from the accounts of their players through things like not processing withdrawals, etc. They even spell a lot of these shady tactics out straight in their terms and conditions. For example, if you were to win a progressive jackpot worth $100,000 or more, you'll only be able to get installments on that win worth $2,500 per week. The issue with that is that, in many cases, money for withdrawals is simply returned to players' accounts, and they refuse to process the cash outs.

This is clearly not the behavior of a casino that you want to play with, so we suggest that you check out our reviews of other Realtime Gaming casinos and find one with a better reputation and history.

Customer Service

The level of customer service at this site is pretty bad as well. They're largely unresponsive, though they offer email, live chat and telephone options for contacting them. They have a long history of running players around in circles, especially with regard to withdrawals and anything else to do with getting their money from their accounts. They're generally unhelpful and overall indicative of the poor level of service that you're getting from this casino overall.

Conclusion: Don't Play Here

There's no reason for you to play with Planet 7 Oz Casino. They are part of an entire group including names like Silver Oak and Royal Ace that are all known for taking players' money and not paying out winnings basically ever, and their history in this industry is long enough and established enough that there's virtually nothing that could be done to reverse it. We suggest that you absolutely and completely steer clear of this group and all of the casinos in it.

We do want to point out one thing that's important here, however. This is not the fault of Realtime Gaming. Their software is not the issue here, and there's nothing that they are doing that has to do with the poor level of service and unreliable cash outs you get at this casino. We have reviewed plenty of RTG casinos that have great ratings and that are very reliable, and we very much suggest you check those out instead of playing here.